Cookie Policy

Last updated: January 2026

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work efficiently and provide information to website owners.

We use cookies and similar technologies (such as local storage and pixels) to improve your experience on our website.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as:

  • User authentication and session management
  • Security features
  • Remembering your preferences
  • Shopping cart functionality
Cookie NamePurposeExpiry
session_idUser authenticationSession
csrf_tokenSecurity protectionSession
cookie_consentRemember consent preferences1 year

2.2 Analytics Cookies

These cookies help us understand how visitors interact with our website. We use this information to improve our services.

Cookie NamePurposeProvider
_gaDistinguish usersGoogle Analytics
_ga_*Persist session stateGoogle Analytics
_gidDistinguish usersGoogle Analytics

2.3 Functional Cookies

These cookies enable enhanced functionality and personalisation:

  • Remembering your display preferences (e.g., dark mode)
  • Remembering form entries
  • Personalising content based on your interests

2.4 Marketing Cookies

We may use marketing cookies to:

  • Track the effectiveness of our marketing campaigns
  • Deliver relevant advertisements
  • Limit the number of times you see an ad

3. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages:

  • Google Analytics: For website analytics
  • Stripe: For secure payment processing
  • Intercom/Customer support: For chat support functionality

4. Managing Cookies

You can control and manage cookies in several ways:

Browser Settings

Most browsers allow you to refuse or delete cookies. Here's how to manage cookies in popular browsers:

Cookie Consent

When you first visit our website, you will see a cookie consent banner. You can change your preferences at any time by clicking the cookie settings link in our footer.

5. Impact of Disabling Cookies

If you disable cookies, some features of our website may not function properly:

  • You may not be able to log in to your account
  • Your preferences may not be remembered
  • Some features may not work correctly

6. Changes to This Policy

We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

7. Contact Us

If you have questions about our use of cookies, please contact us:

8. Related Policies