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Privacy Policy

Last updated: January 2026

1. Introduction

getendorsed ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you register or use our services, we may collect:

  • Name and email address
  • Professional information (job title, company, experience)
  • Documents you upload (CV, evidence documents, etc.)
  • Payment information (processed securely via Stripe)
  • Communication preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and browser type
  • Device information
  • Pages visited and time spent
  • Referring website
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide and improve our visa application services
  • Process your eligibility assessments
  • Analyse your documents with AI technology
  • Communicate with you about your application
  • Process payments and prevent fraud
  • Send marketing communications (with your consent)
  • Comply with legal obligations
  • Improve our website and services

Legal Basis for Processing

Under the UK GDPR, we rely on the following lawful bases for each processing activity:

  • Provide and improve our visa application services. Lawful basis: Contract performance (UK GDPR Article 6(1)(b))
  • Process AI-powered assessments and document analysis. Lawful basis: Contract performance (UK GDPR Article 6(1)(b))
  • Send transactional communications (receipts, status updates). Lawful basis: Contract performance (UK GDPR Article 6(1)(b))
  • Send marketing communications. Lawful basis: Consent (UK GDPR Article 6(1)(a))
  • Prevent fraud and ensure platform security. Lawful basis: Legitimate interests (UK GDPR Article 6(1)(f))
  • Comply with legal obligations. Lawful basis: Legal obligation (UK GDPR Article 6(1)(c))

3a. Immigration-Related Data

Your visa application documents, eligibility assessments, and related personal information are processed solely for providing our preparation services. We do not share this data with the Home Office, UK Visas & Immigration, or any endorsing body unless required by law.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service providers: Third parties who help us operate our business (e.g., Stripe for payments, cloud hosting)
  • AI service providers: Google Gemini for document analysis (data is processed securely under a data processing agreement)
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with a merger or acquisition

5. Data Security

We implement appropriate security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure authentication systems
  • Regular security audits
  • Access controls and employee training

6. Your Rights (GDPR)

If you are in the UK or EU, you have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data
  • Portability: Request transfer of your data
  • Objection: Object to processing of your data
  • Restriction: Request limitation of processing

To exercise these rights, contact us at privacy@getendorsed.co.uk

7. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Specifically: account data is retained for up to 3 years after your last login; uploaded documents are deleted within 90 days of account closure; payment records are kept for 7 years as required by UK tax law. You can request deletion of your data at any time by contacting privacy@getendorsed.co.uk.

8. Cookies

We use cookies to improve your experience. For more information, please see our Cookie Policy.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: